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Refund and Returns Policy

Return/Exchange Policy
Our goal is to ensure your complete satisfaction with your purchase. If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange, subject to a 25% restocking fee. No returns accepted after 60 days. Any claims for damaged orders or missing items must be received within 2 business days of receipt of package. No returns will be accepted on any items that have been used or installed.

www.circuitbreakerguys.com reserves the right to refuse returns/exchanges if the following conditions are not met:

  • Items and packaging must be received in new/undamaged condition
  • Packaging must include all original items, accessories, manuals, etc..
  • Return Authorization Number must be clearly marked on the shipping box
  • Return package must include a copy of the original invoice or sale receipt

Before returning orders, you need to contact www.circuitbreakerguys.com to receive a Return Authorization Number (number to be placed on returning package). You can call (855) 875-5050 or e-mail sales@cbguys.com.

Please mail your package in a prepaid, insured, traceable method to the address below.

Circuit Breaker Guys – Returns
4740 E 2nd St Unit C21
Benicia, CA 94510

Cancellations
If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy.